Customer Care

Contact
Email: weborders@yellow108.com

Forms of Payment Accepted
Visa, Mastercard, American Express, Discover, Paypal

Sales Tax
9.75% 

Changes
If you need to change your order, please email us as soon as possible. We are happy to make any changes before your order has been shipped.

Shipping
Standard rates apply.

International Orders
International orders are welcome. Please be advised, no returns will be accepted at this time on any international transactions. 

Tracking Numbers
Once your item has been shipped, you will receive an email containing the tracking number for your shipment.

Returns / Exchanges
Yellow 108 will gladly accept returns or exchanges for items within 14 days of order delivery. The goods must be free from wear, stains, odor or any condition that would prevent them from being sold as new. Returned items must have their original tags attached and must be accompanied with a copy of your online order confirmation. 

Items sold for a discount of 20% off or greater are considered “as is” and are not eligible for returns to send back goods.
Please email weborders@yellow108.com for a return authorization number.
Customers will assume responsibility for return shipping charges and prior shipping costs.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 If you are shipping an item back to us, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If all conditions are met, the original form of payment will be credited; if not, all items will be shipped back to the customer with an explanation.

Return Items To:

Yellow 108
Attn: Returns/Exchanges
1329 Oregon Ave.
Long Beach, CA 90813

Yellow 108 Bamboo Sunglasses Warranty
Thank you for your support and purchase of a hand carved pair of bamboo sunglasses! No two pieces of bamboo are identical, which means no two sunglasses will be exactly alike. 

To file a warranty claim please submit a request for an RA# to weborders@yellow108.com.  Yellow 108 warrants products against manufacturing defects in materials and workmanship for a period of six (6) months (180 days) from the date of purchase. Yellow 108 reserves the right to determine manufacturing defects and requires proof of purchase to qualify products as warrantable. If a product is deemed defective, Yellow 108 will repair or replace the item at no cost to you. If a product is not considered to be defective (scratched lenses, customer damages are not considered defective), Yellow 108 will repair the item. 

You will be contacted prior to the repair with the estimated cost for approval.

Please note, you must receive an RA# prior to shipping your item. Any returned items without an RA will be refused and returned. 

To avoid damaging your item, please refrain from wearing them around your neck, on top of your head, or storing them in a case other than the Yellow 108 Bamboo Box. This product is not as durable as acrylic (plastic) sunglasses and our bamboo case is specifically designed to protect your item during transit. 

Yellow Love!

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